Terms and Conditions
Last updated: January 18, 2019
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.mrwolfspices.com website (the “Service”) operated by Mr Wolf Urban Spices Ltd (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
You are encouraged to familiarise yourself with your rights contained within the Sale of Goods Act 1979, Unfair Contract Terms Act 1977 and the Unfair Terms in Consumer Contracts Regulations 1999.
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete. You expressly agree that Mr Wolf Urban Spices Ltd is not responsible for any loss or damage arising from the submission of false or inaccurate information.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons. You expressly agree that Mr Wolf Urban Spices Ltd cannot accept any liability for loss or damage arising out of such cancellation.
We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.
Availability, Errors and Inaccuracies
We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites. You expressly agree that any such offer of a product or service does not constitute a legal offer capable of attracting legal consequences.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. Section “Availability, Errors and Inaccuracies” is without prejudice to existing statutory rights.
Contests, Sweepstakes and Promotions
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.
By posting Content to the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.
You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene. You expressly agree that we cannot be held liable for any loss or damage arising out of any misrepresentations you make in this regard.
The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Mr Wolf Urban Spices Ltd and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Mr Wolf Urban Spices Ltd.
When you upload content, you give to Mr Wolf Urban Spices Ltd a worldwide, non-exclusive, royalty-free, transferable licence (with right to sub-licence) to use, reproduce, distribute, prepare derivative works of, display, and perform that Content in connection with the provision of the Service and otherwise in connection with the provision of the Service and Mr Wolf Urban Spices Ltd business.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Mr Wolf Urban Spices Ltd.
Mr Wolf Urban Spices Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Mr Wolf Urban Spices Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
You agree to defend, indemnify and hold harmless Mr Wolf Urban Spices Ltd and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.
Limitation Of Liability
In no event shall Mr Wolf Urban Spices Ltd, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Mr Wolf Urban Spices Ltd its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
Without limiting the generality of the foregoing and notwithstanding any other provision of these terms, under no circumstances will Mr Wolf Urban Spices Ltd ever be liable to you or any other person for any indirect, incidental, consequential, special, punitive or exemplary loss or damage arising from, connected with, or relating to your use of the Service, these Terms, the subject matter of these Terms, the termination of these Terms or otherwise, including but not limited to personal injury, loss of data, business, markets, savings, income, profits, use, production, reputation or goodwill, anticipated or otherwise, or economic loss, under any theory of liability (whether in contract, tort, strict liability or any other theory or law or equity), regardless of any negligence or other fault or wrongdoing (including without limitation gross negligence and fundamental breach) by Mr Wolf Urban Spices Ltd or any person for whom Mr Wolf Urban Spices Ltd is responsible, and even if Mr Wolf Urban Spices Ltd has been advised of the possibility of such loss or damage being incurred.
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the service.
Any returned items must be returned/sent by customer with seal and packaging still intact within a 14 day period which starts from the date the package was sent from the seller. Once spice bag/bags have been sent to the address stated below and received successfully and checked over, the amount paid for the returned items will be refunded into the customers bank account within 3 working days.
Please send all items that are to be returned to the following address:
- Mr Wolf Urban Spices Ltd
- 5 North Street
- Saville Chambers
- Newcastle upon Tyne
- NE1 8DF
Money Back Guarantee Terms and Conditions
1 This offer is open to the UK, Channel Islands (CI) and Isle of Man (IoM) residents aged 18 and over.
2 By participating in this offer, applicants will be deemed to have accepted and be bound by these terms and conditions. Mr Wolf Urban Spices Ltd reserves the right in its absolute discretion to refuse claims that do not comply with these terms and conditions.
3 Only one claim per person. No bulk or third party claims will be accepted.
4 This is a part online, part in mail offer. Internet access required.
How To Claim
4 In order to claim:
a) Buy 1 -14 100gram bags of Mr Wolf’s spice blends. The maximum refund per claim is the equivalent of 14 100gram spice bags with a minimum contents of 50 gram in each in 1-14 bag (s) of spice.
b) Bags sent back to Mr Wolf Urban Spice Ltd that do not hold a minimum of 50 grams will not be refunded.
c) Go to www.mrwolfspices.com/contact/ enter your details and tell us in less than 15 words the reason why you did not enjoy the spice blends. This must be done by no later than 14 days after the order was placed.
d) After submitting your details you will receive an email within 24 hours acknowledging your claim along with a reference number. (Please note down this reference number in case you have any queries regarding your application).
e) Send the bags of spice you wish to be refunded ,in accordance with (a) and (b), to Mr wolf urban Spice Ltd, 5 North street, Saville Chambers, Newcastle upon Tyne, NE1 8DF.
f) Please ensure you submit your claim with sufficient value of postage. A claim submitted without sufficient value of postage will not be accepted.
i) Claims for money back must be received by no later than 14 days after the order was placed.
5 Claims (a) correctly submitted and (b) received 14 days after purchase will receive a refund of the price of the product purchased. If you purchased the product at a promotional price, you will receive a refund at that same promotional price.
6 Refunds will be paid by cheque made payable to the person named on the claim.
7 Claims will also receive an extra fixed refund in consideration of the cost of submitting the claim by post. Residents of the UK will be refunded 2nd class postage to a maximum of 54p.
8 Please allow 3 days for the processing of your refund.
9 Mr Wolf Urban Spic Ltd will not accept any responsibility for lost, late, ineligible or incomplete claims. Proof of posting will not be accepted as proof of receipt. Incomplete or illegible claims will not be processed.
10 Mr Wolf Urban Spice Ltd will reserves the right to terminate, amend or extend this offer.
11 Mr Wolf Urban Spice Ltd will does not warrant that any use or access to its website will be uninterrupted by error or virus free, nor shall it have any liability for damage that could be caused by hostile software.
12 Mr Wolf Urban Spice Ltd does not accept liability for any losses or claims arising out of this offer except in cases of personal injury or death resulting from its own negligence.
13 Personal data will only be used by the Mr Wolf Urban Spice Ltd for the purposes of running this offer.
14 For enquiries regarding this offer please send an email to: firstname.lastname@example.org
15 Mr Wolf Urban Spice Ltd decision is final and no subsequent correspondence will be entered into.
16 This promotion is governed by English law and the exclusive jurisdiction of the English and Welsh Courts.
If you have any questions about these Terms, please contact us.